How to Increase Revenue and Decrease Support Costs with Customer Education with Intellum's Chief Experience Officer
A Talk by Greg Rose (Chief Experience Officer, Intellum)
About this Talk
Companies are great at selling outcomes but not so great at ensuring customers actually achieve those outcomes. Brands like Google, Facebook, Amazon, Twitter, Mindbody, and Mailchimp are centering customer and partner experiences around education to address this problem. That's because the data shows that formalized education leads directly to significant improvements in revenue, product utilization, and renewals. Join us and learn why these experiences are all powered by Intellum.