*Digital* The 1,000x Chasm: Product and Customer Success lessons for the World's Biggest Companies – and the smallest with Dataiku's Chief Customer Officer
A Talk by Jag Gill and Kurt Muehmel
About this Talk
To address the widest possible market, and to tackle the world's biggest problems, you have to be able to design a product and customer success approach that is usable both by 5-person startups and Fortune 100 enterprises. But doing so isn't easy: it requires building flexibility into your process, and structure into your innovation. This talk will disentangle those tensions, building on Dataiku's success over the last decade in bridging the chasm between customers that are 1,000x bigger (or smaller!) than others.