3 Tips to Never Lose A Customer Again with TeamSupport's CEO
A Talk by Pete Khanna (TeamSupport, CEO)
About this Talk
Every B2B SaaS company shares the vision of “creating customers for life”, and with good reason. Customers are the lifeblood of a SaaS business, they spark creativity necessary for innovation and they are the fuel for driving growth. Yet all too often the post-sale client experience is fragmented, siloed, and transactional, resulting in dissatisfied customers that churn instead of becoming your most reliable “pipeline”. In this talk, TeamSupport CEO Pete Khanna will discuss the three essential steps for transforming the post-sales customer experience so that your team never loses a customer again.